The Restaurant POS (Point-of-Sale) is a software used by the restaurants to provide considerable service to their customers. This POS system has been used to manage the orders, payments and promotions. This POS system also provides control over stocks and labour.
The Restaurant POS (Point-of-Sale) has never been working only the basic things like sales processing. Modern POS system works to enhance the customer experience and business operations by providing various components like:
- Loyalty program
- Analysing reports
- Till machines
- Labour management
- Inventory management
How to POS run in Restaurants?
Installing the Hardware units: The hardware units are the physical units which consist of two important components i.e, Barcode scanner and display unit. These two units are essential to scan the product and view the transactions respectively.
The other components available are:
- Power backup – UPS
- Connecting with other components – Intranet and Internet
- Using Tablet POS
- Printing the receipts
Installing Software units: The software units are programmed units which have been customised based on Restaurant business.
- Till machine POS: It is a pre-designed software, where the back end will be ready to use. The customer should integrate the store’s database with POS. The components involved in this till machine.
- Tablet POS: It is a POS software which exclusively designed for Tablet devices where the retailer can simply set up through POS by logging into the service provider account and updating the existing inventory for the first time and also easy to carry.
Terminal POS: The POS terminal should be created by attaching the carder with the same internet connection or different one exclusively for the readers.
Why POS in Restaurant?
Different Experience: Unlike boring food experience which provides paper-menu and getting orders in notepads, the restaurant can give their menu and get the order from the digital menu using tablets. This will enhance the customer’s experience and productivity which also speed up the operational time.
Centralised menu and promotions: The restaurants which have multiple stores can use the POS system to maintain a centralised menu and promotions using the digital menu where the client can have direct control over every store.
Optimize the kitchen for improved food quality and accuracy: Using POS system, the client can optimize the kitchen by tracking the performance. This also helps to enhance food quality and provide service accuracy.
Analyzing reports: The POS system will be keeping the records on every work and activities done by the company. This has been used to analyse the food waste, sales performance and staffing level. It will help the company to process their business with better performances.
Loyalty programs: The POS system has been used to provide loyalty programs which gradually increase the sales. It can be used to gain knowledge about the customers, offer rewards, conducting promotional activities, etc.
Easy mobility: The POS system using mobile or tablet can be helpful to provide the most accurate and fast service. It has been used to minimize the errors and improve the feasibility of working environment.
POS using Tablets:
Unlike the POS using larger displays, the restaurants can opt for the Tablet-enabled POS for better service. Using Tablets-enabled POS provides better service mobility and error-free service.
Easy to use: The POS system enabled-Tablets reduce the work complexity to provide better service.
Low cost: The cost included in software and hardware has been reduced to the maximum by using POS in-tablets.
Creates a live experience: The customer can experience the Restaurant’s POS lively using POS in-tablets for purposes like ordering food, giving feedback, etc.
Better operational control: The clients can have better direct control over their employees using in-tablet POS.
POS using Till Machine:
The POS using Till machine is a combination of cash register and display. It has been used by the cashier of the Restaurant to obtain order and to use instead of the traditional cash register.
Improved service: The service done by the cashier can be improved through till machines by maintaining order and cash collection.
User-friendly interface: The POS in-till machine is based on touch display which helps the employee to use the system with ease.
Backup components: The POS in-till machines can have backup components like servers to maintain their records.
Using technology like POS in the Industry like Restaurants will improve service quality and enhance customers satisfaction. Investing in technology like POS will never be the regrettable decision to make in the retail sector.