Get Pre-Sale support within 10 mins of your search for a specialist or get support within 8 hours of you sending an email on your project requirement. Post Sales an escalation matrix of 48 hours window is the max buffer, but we promise to keep you posted before.
Get Documented on the products you find. Get notified from where the operations happen in your store. Keep yourself educated with our developers on how quick you can change simple things yourself with out need for a developer.
Never miss out a question unanswered. We document them all under tickets. You raise tickets for support and our solution specialist will answer them for you at quick turnaround time possible. Checkout our escalation matrix so you are grow stronger and comfortable.